frequently asked questions

Frequently Asked Questions

A collection of common questions and answers

The Big question: Why should we hire Artisan Photographics for your wedding? FAQ

There are many common questions which we can answer and be a resource. We have gathered common questions in this frequently asked questions (basic faq) section.

Why should Artisan be your photographer? When we are hired for your events we will take care of you like family. We have over twenty years of experience ( over 2000) in the trenches and help you decide the best timeline of events. Weddings can be stressful and overwhelming and use as a resource to decide what will work for you.

We will capture your day as it unfolds. You can relax, have fun, not worry as your wedding will be trusted in skilled hands. It is our care, passion, experience, creativity, dedication to our craft is what you can expect from us, each and every time we photograph an event for a special celebration such as a wedding or a corporate event.  Our intention is to do an exceptional job for each and every client. Should you become our client this is our pledge to you.

Check out our Facebook page for further questions or see our wedding album design from our wedding clients. Also, another source that may help is WeddingWire.

General Questions

Do you deliver every Image?

No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. Candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might take a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment.

Have you worked at my venue before?

We have shot at hundreds of venues, so there is a good chance that we have. However, if we have not, we will get to the venue early on the day of and be sure to perform a thorough walk-through to get the best photography locations. We also do extensive online research prior to your big day!

Do you travel for destination weddings?

While Artisan Photographics based out of Ft. Lauderdale Florida, we serve clients all around the world. Additional fees apply for destination wedding photography packages include the cost of travel and reasonable accommodations.

Do you provide partial day coverage

We can provide partial day coverage on weekends.

Do you photograph Quincenearas, mitzvahs or corporate events?

Yes. These are all considered event photography. Our skills and creativeness help to cover many events.

Does your studio do headshots, family portraits, maternity photos, or commercial sessions?

Yes, we have experience in many fields of photography. Feel free to contact us.

What happens if we go over the contracted time?

We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.

Why do we need to charge for additional coverage?

We’ve dedicated the entire day to your wedding, so we won’t be leaving until you feel that we have captured your event that evening. If we have to extend beyond contracted time we will have you sign the overtime form and you will be billed for it.

faq

Meeting Policy

We live out of town. Is it possible that you can meet with family/friend to meet with you instead?

We’d love to meet your relatives, answer their questions and review our work with them. If possible, we’d like to at least webcam with you to get to know you better.

We are very busy and wont be able to meet. Are there any other options?

We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls, and webcam appointments can be arranged.

Do you travel to meet clients?

Due to the limitations of our schedule, we currently do travel to meet clients. If you would like to schedule a meeting, please contact our studio manager at 954-532-6158 or email us.

How do I make an appointment to meet you in person and see some samples of your work?

Contact our studio manager at 954-532-6158 or email her by clicking here.

Style and Quality

What is your photography style?

Artisan Photographics is known for developing a unique style of wedding photography that is primary in photojournalism style. We love using creative lighting, unique perspectives, angles, compositions. Our images have feeling and hope that these images talk to you.

My venue is dark. How do you handle these situations and can I see samples?

We have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, we will set up additional lighting to ensure we get focused pictures. Some chapels do not allow for flash photography; and for that reason, we shoot on camera’s with superb low-light performance.

Engagement Session Questions

When can we expect to see our engagement photos?

Post production for engagement sessions are completed within 1 weeks after the date of the shoot.

When can we expect to see our photos from our engagement session?

Post production for engagement sessions are completed within 1 weeks after the date of the shoot.

Can we schedule the session on the weekend?

Because most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. If you can only do your engagement session on a weekend, we can tentatively schedule your engagement session on a weekend. We also like to shoot on weekdays because locations are typically less crowded.

How may images do you deliver from an engagement session or a wedding?

We typically deliver anywhere from 50-70 images per 1-hour engagement shoot and for a wedding, Keep in mind these numbers may increase or decrease depending on the flow of the day .

When and where can we view the engagement images?

Your engagement session images will be completed no more than 2 weeks after the date of the shoot and they can viewed at onlinegallery.artisanphotographics.net.

Payments and Taxes

faq

How do I reserve you for my date?

All dates are reserved once we receive your signed contract and deposit.

What if we exceeded are contracted time for engagement/wedding day coverage?

Standard rates apply for overtime. Overtime is billed at the rate of $200/hour per Master Photographer.

If we cancel the wedding will we receive the deposit fee back?

Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.

Post Production

Do you touch up all images before I receive them?

Yes we do. Every image we deliver is post produced with our creative ability to deliver superb images. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments,and other corrections.

What is the difference between custom and advanced retouching?

Advanced post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project.

Image Download And Legal Questions

What size can we print photo up to with full resolution?

In most cases, you can print your photos up to 20×30 without any quality loss. If you’d like to print larger than 20×30, additional post-production will be required. For pricing on these services, please contact our studio manager by clicking here.

What rights do I have to the digital prints?

You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Artisan Photographics

Do you provide digital negatives after the shoot?

Yes we do. All of our packages come with Full Resolution image download.

What if I lose my digital images?

There is a $250 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.

Insurance And Back Up

Do you back up our images?

We have never lost an image from a wedding due to the following backup workflow for each our events: During the shoot, we back up all images . Once the images are completed, we upload the images to our storage facilities.

Do you have liability insurance?

Yes. Many venues require the photographer to have Liability Insurance.

For more information contact us

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